Knowing what to do is important. For SPi Global, however, doing smart and innovative things in a sustainable way is much more valuable. SPi CLASS helps people and organizations to do both. Knowing and doing go hand in hand. It is the confluence of theory and practice that leads to breakthroughs.
SPi CLASS refers to SPi Global’s Customized Learning and Sustainable Solutions. It is an end-to-end learning solution that seeks to transform an organization to meet employee, customer, and business objectives.
With a combined 50 years of customer service experience and skills in customer service, we know what works and what doesn’t work in providing a world-class customer service experience for our clients and their own customers. We have experience in serving 20 different industries, including banking and finance, telecommunications, entertainment, healthcare, travel, retail, utilities, and quick service restaurants, to name a few.
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